This Privacy Statement has been adopted by ERTH360 LP (referred to as “ERTH360”).
At ERTH360, your privacy is very important to us. We want you to feel secure about any private information you provide to us. As part of our ongoing effort to keep you informed about our privacy practices, we have prepared this policy to inform you about ERTH360’s commitment to ensuring that the Personal Information obtained during the course of our activities remains accurate and confidential.
Please read this Privacy Statement carefully. By providing Personal Information to ERTH360, you agree and consent that we may collect, use and disclose Personal Information in accordance with this Policy. In addition, where appropriate, specific authorizations or consents may be obtained from time to time.
In most cases and subject to legal and contractual restrictions, an individual is free to refuse or withdraw his or her consent at any time upon reasonable, advance notice. It should be noted that certain services can only be offered if a person provides Personal Information to ERTH360. Consequently, if an individual chooses not to provide us with any required Personal Information, we may not be able to offer the services requested. We will inform you of the consequences of the withdrawal of consent.
Personal Information means any information collected in any manner (e.g. verbally, written, electronically), recorded in any form (including audio and video recordings) about an identified individual, or that is of a nature that an individual’s identity may be inferred or determined from such information.
ERTH360 collects and uses Personal Information of customers, job applicants, consultants, strategic partners, agents, distributors, suppliers, contractors and other entities (including their employees) in the ordinary course of its businesses. This information allows ERTH360 to:
The Personal Information we collect, use and disclose will depend upon the nature of our relationship and business with you. In most cases, it depends upon the products or services you are interested in, and the amount of information we need to communicate with you, assess eligibility, meet our obligations and run our business. Knowing you better helps us understand your needs and ultimately to provide the right products and services for you.
This website and ERTH360’s services are not directed to children under the age of 18, and we ask that minors not submit any Personal Information to us. If you have reason to believe a minor has provided us with Personal Information, please contact us to request that such information be deleted from our records.
Personal Information is collected from you directly online, over the telephone, in written form or in face-to-face meetings and visits.
ERTH360 obtains your consent to collect, use and disclose Personal Information through this Privacy Policy, through direct consent forms or verbal requests, and by implication through your actions of providing it to us, depending on the circumstances and the sensitivity of the information. Information about an individual who engages with ERTH360 in a business capacity (e.g. business address, phone number or email address) may be used to communicate with that individual for professional purposes without additional consent.
In most cases you are free to refuse or withdraw your consent at any time with reasonable notice. Certain products and services can only be offered if a person provides Personal Information to ERTH360. Consequently, if an individual chooses not to provide us with certain Personal Information, we may not be able to offer our products and services. In other cases, we may be required to use or store Personal Information for a period of time after you withdraw your consent, for legal or contractual purposes.
We use only fair and lawful methods to collect Personal Information and only collect, use and disclose Personal Information as is required to carry on our business and adhere to the law. ERTH360 does not sell or rent Personal Information to third parties. Where Personal Information is shared with third parties for marketing purposes (such as strategic partners who offer products or services relevant to ours), it will be disclosed in this Privacy Policy or in separate communication to you.
There are circumstances under which ERTH360 may make audio recordings of communications with contractors, customers or others. There are several purposes for making the recordings including situations where there are performance issues in respect of ERTH360’s role as product or service provider, to ensure the safety of our employees, to monitor customer service and to prevent harassment.
Audio recordings may be made during meetings, interviews, or telephone calls involving ERTH360 and other parties. Audio equipment may be operating at other times.
In most cases we only disclose Personal Information with your consent, obtained through this Privacy Policy or separate communication with you. By providing us with your Personal Information in connection with your interest in our products and services you are agreeing that we can disclose it for purposes directly related to your interest and needs. This includes, for example, sharing information with credit agencies to evaluate your creditworthiness as a prospective customer, or disclosing information to check references provided by job applicants.
We may also share your Personal Information to third parties who perform services for us or on our behalf. Where ERTH360 discloses Personal Information to service providers, we will require them to use such information solely for the purposes of providing services to the person concerned or ERTH360 and to have appropriate safeguards for the protection of that Personal Information.
Personal Information may be transferred to, and maintained on, computers located outside of your state, province, or country and the data protection laws of those regions may differ from those of your jurisdiction. ERTH360 takes steps to ensure that Personal Information transferred internationally is treated confidentially, in accordance with this Privacy Policy and subject to adequate security controls. If you do not want your information transferred to or processed or maintained outside of the country where you are located, you should not use the ERTH360 website or services.
There are certain circumstances where we may, or may be required to, collect, use or disclose your Personal Information without your knowledge or consent. Those circumstances include: if the disclosure is required by law (including compliance with court orders and rules) or lawfully requested by a government agency; information is provided to our lawyers in appropriate circumstances; for the purpose of collecting a debt you owe to us; where necessary in an emergency situation; or to investigate potential breaches of contract or law.
Where obliged or permitted to disclose Personal Information without consent, ERTH360 will not disclose more information than is required.
ERTH360 endeavours to ensure that any Personal Information provided and in its possession is as accurate, current and complete as necessary for the purposes for which we use the information. If you notify us that your Personal Information is inaccurate, incomplete or out of date, ERTH360 will revise the Personal Information and, if necessary, use its best efforts to inform third parties of the updates.
Your Personal Information is retained only as long as we need it to effectively provide products and services to you, and for a reasonable length of time thereafter, in case we need it to complete obligations to you, resolve a dispute, or meet our legal obligations. After the Personal Information is no longer necessary, it will be destroyed or made anonymous.
ERTH360 uses reasonable care when storing or destroying your Personal Information in order to prevent unauthorized access. Nonetheless, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, ERTH360 cannot guarantee that Personal Information provided will be totally secure.
You have the right to make a written request to access your Personal Information held by us. To guard against fraudulent requests for access or revision, we may ask you for additional information to confirm your identity.
In some cases, ERTH360 will not be able to change Personal Information it maintains, but will append in its records any alternative information provided by the individual. Similarly, ERTH360 may not be able to fulfil all or part of an access request, but will explain the reasons for this and whether you have a right to challenge that decision.
ERTH360 will not charge you for verifying or correcting your information, however, to the extent permitted by applicable law there may be a charge if you request a copy of records.
When you access or otherwise use our websites or other digital services, we automatically collect certain data, including:
We may use advertising cookies so that we can understand what products or services you are interested in, and show you ads on other websites based on how you interacted with ERTH360’s website. Cookies from other sites may also be used to show you advertising on ERTH360’s website. This information does not directly identify you, such as by name or contact information. You can disable or manage your cookie preferences within your device or browser setting to prevent this.
ERTH360 may also use third party analytics services, such as Google Analytics, to collect and process certain data about your use of our website, other websites, apps, and online resources. Google Analytics is a web analytics service offered by Google LLC (“Google”) that tracks and reports website traffic. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: policies.google.com/privacy. You can also install the Google Analytics Opt-out Browser Add-on to prevent this data from being collected and used by Google Analytics, available at: tools.google.com/dlpage/gaoptout.
ERTH360 reserves the right to change this Privacy Policy from time to time and in our sole discretion. If we do, this Privacy Policy will be updated accordingly. We recommend that you periodically review this Privacy Policy, which is available on our website so that you are aware of the changes. Your continued use of our website or services following the posting of a revised policy constitutes your acceptance of these changes.
If you have a question, issue or complaint related to this Privacy Policy or any of our procedures, please contact us at the email address or mailing address listed below:
ERTH360
125 Villarboit Crescent
Vaughan, Ontario L4K 4K2
info@erth360.com
If we are not able to resolve your concern, you may have the right to raise a complaint with the privacy regulator in your province, state or country. You may contact ERTH360 for more information about complaint escalation options available to you.
Last Updated: May 28th, 2024